At Heavystone Laboratory LLC (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or engage with our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We may collect and process the following categories of personal information:

Personal Identification Information

  • Full name
  • Company or organization name
  • Email address
  • Phone number
  • Mailing address
  • Job title

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

Communication Information

  • Messages submitted through contact forms
  • Customer support inquiries
  • Business correspondence
  • Research or partnership inquiries

Business and Research Information

Where applicable, we may collect information related to technical collaboration requests, research inquiries, project requirements, and commercial interests.

  1. How We Collect Information

We collect personal data through:

  • Website contact forms
  • Email communications
  • Newsletter subscriptions
  • Business inquiries
  • Cookies and analytics tools
  • Voluntary submissions by users

We only collect information necessary for legitimate business, operational, and legal purposes.

  1. Legal Basis for Processing Personal Data

Under GDPR, we process personal data based on one or more of the following lawful grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests

Our legitimate interests include improving our services, responding to inquiries, conducting research collaborations, maintaining website security, and developing our technologies.

  1. How We Use Your Information

We use personal information for the following purposes:

  • Responding to inquiries and requests
  • Providing information about our services and technologies
  • Managing business relationships
  • Conducting research and development communications
  • Improving website performance and user experience
  • Monitoring website security and preventing fraud
  • Complying with legal and regulatory obligations
  • Sending business-related updates and communications

We do not sell personal data to third parties.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Cookies may include:

  • Essential website cookies
  • Performance and analytics cookies
  • Functionality cookies

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Where required by law, we will request your consent before placing non-essential cookies on your device.

  1. Sharing and Disclosure of Information

We may share personal information with:

  • Service providers and technology partners
  • Website hosting providers
  • Analytics providers
  • Legal or regulatory authorities when required by law
  • Professional advisors and consultants

All third parties receiving personal data are required to maintain confidentiality and comply with applicable data protection laws.

We do not authorize third parties to use your information for independent marketing purposes.

  1. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction, including the United States. When transferring personal data internationally, we implement appropriate safeguards to ensure compliance with GDPR and applicable data protection regulations.

These safeguards may include:

  • Standard Contractual Clauses (SCCs)
  • Contractual confidentiality obligations
  • Secure data handling practices
  1. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, contractual, operational, and regulatory obligations.

Retention periods may vary depending on:

  • Nature of the information
  • Business necessity
  • Legal requirements
  • Dispute resolution obligations

When data is no longer required, we securely delete or anonymize it.

  1. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, loss, or destruction.

Security measures may include:

  • Secure servers and hosting environments
  • Access controls
  • Encrypted communications where appropriate
  • Regular monitoring and maintenance

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your GDPR Rights

If you are located within the European Economic Area (EEA), you may have the following rights under GDPR:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to erase personal data (“Right to be Forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the information provided below.

We may request verification of identity before processing certain requests.

  1. Third-Party Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

  1. Children’s Privacy

Our website and services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that personal data has been collected from a child without appropriate consent, we will take steps to delete the information promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or website functionality.

Updated versions will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

  1. Contact Information

If you have any questions regarding this Privacy Policy, your personal data, or your privacy rights, please contact:

Heavystone Laboratory LLC
Email: kkeshavan@heavystonelab.com
Phone: 281-433-7218